Member FAQs
Do you need help navigating or using the new District 5340 website? Well, you've come to the right place. Welcome to D5340 Website Help. Below are some common Questions and Answers that we have received from fellow Rotarians. At left, you will find some helpful links that will guide you along.
If you have not found your answer and/or need additional assistance, please feel free to call (619) 2-ROTARY or email us at district@rotary5340.org.
How do I login?
Logging in is a snap.There is also a useful video that explains logging in through the website. To learn more, click here.
- Simply click on the Login button in the upper right of the navigation.
- Enter your username and password, and hit the Login button.
What if I don't know my username or password?
No problem at all. The website can send you your randomly-assigned username and password.
- Click on the Login button in the upper right of the navigation.
- Click on the link that reads "New and existing users: retrieve login and/or reset password"
- On the next screen, you'll be asked to provide three pieces of information: 1) your Club name, 2) your last name, and 3) your email address.
- Hit Submit button, and your login information will be sent to your email on file.
Do I have to be a Rotarian to access the members-only section?
Yes. For safety and security, only Rotarians who are active in one of the over 60 clubs in District 5340 are able to access this portal.
Once I login, how can I update my personal information?
Every user on ClubRunner can make updates to their own information, including selecting a new username. To make updates:
- Login as usual.
- In the "For Members" section, click on the link Edit My Profile. This will take you to Edit Member Profile page.
- Make any changes in the fields displayed.
- Click on the Save button at the bottom to save your changes.
- Alternatively you can also watch a training video on how to update your profile.
Once I login, how can I update my personal information?
Every user on ClubRunner can make updates to their own information.
- Login as usual.
- In the "For Members" section, click on the link Edit My Profile. This will take you to Edit Member Profile page.
- Make any changes in the fields displayed.
- Click on the Save button at the bottom to save your changes.
- Alternatively you can also watch a training video on how to update your profile.